Privacy Policy Statement
(Updated and effective date: February 8, 2023)
1. Purpose of collecting personal data
The company's personal data collection measures are used to identify, retrieve and process customer records, so that the company can follow up customer needs and provide personal and appropriate services. For the specific use of your personally identifiable information, please refer to the personal information collection statement on the next page.
2. Collection principles
In order to protect the privacy of your personal data, the company ensures that the policies and practices in the collection, use, retention, transfer and inspection of personal data are in compliance with the requirements of the "Personal Data (Privacy) Ordinance" Chapter 486 of the Laws of Hong Kong.
3. Collection method
Before purchasing the company's treatment or products, the company will ask you to show the original Hong Kong ID card and record your ID card number. If you do not wish to present the original ID card, the company reserves the right to provide you with any services or products.
4. Collection of personally identifiable identifiers
You may be required to provide your personally identifiable information from time to time, including but not limited to your name, gender, age, identity document number, telephone number, fax number, address, email address, credit card information, education level, occupation, Family income, hobbies and favorite activities, etc. If you refuse to provide the relevant information, the company may not be able to provide you with appropriate services. If you are under the age of eighteen, you must obtain the consent of your parents or guardians before providing any personally identifiable information to the company.
5. Direct selling
Once you provide the company with personally identifiable information, you may receive phone calls, emails or direct promotional emails from the company/our affiliates or partners from time to time. If you do not want to receive relevant information, please write to the customer service manager of our company together with your name, membership number and contact number. The Company may require you to indicate your intention before registering for any bill payment service.
6. Storage of data
When you conduct business with the company, the company will keep all your transaction records for audit purposes. It is the Company's general policy to retain such information for a reasonable period of time.
7. Disclosure of Information
The company can usually share your personal data with its subsidiaries, subsidiaries, associated companies and any companies in which they have interests, or transfer relevant data to them. For details, please refer to the company's statement on the collection of personal data. If you do not want the company to disclose your information to any third party, please write to the customer service manager of our company together with your name, membership number and contact number.
8. Access to personal data
You can write to the customer service manager of the company to request access to your personal data. The company will comply with the provisions of Article 19 (1) of the "Personal Data (Privacy) Ordinance" within 40 days after receiving your request. Comply with your request. Pursuant to Section 20(3e) of the Ordinance, if you refuse to submit a request for inspection in form or in writing, the company reserves the right to refuse your request for inspection.
According to Article 28 of the Ordinance, the company may charge reasonable fees to those who access the data. However, if you do access your personal data for the purpose of making a reasonable correction, we may, at our discretion, waive the fee.
9. Correction of personal data
You must write to the customer service manager of the company to change your personal information and provide the correct information to be corrected. The company will correct your personal data within 40 days after receiving your request in accordance with Article 23 of the Personal Data (Privacy) Ordinance. Correction of personal data will not be charged.
10. Security
The personal data you provide to the company will be properly stored in the company's customer service system, and only authorized personnel can view it.
11. Query
If you want to inquire about our company's privacy policy statement, please contact our customer service manager.
(This statement may be revised from time to time without prior notice, please check frequently.)
12. Personal Information Collection Statement
As a customer of Umee, you may need to provide your personal information ("related personal information") to the company when you try or purchase the company's services and/or products ("related services"). If the relevant personal information is incomplete or incorrect, the company may not be able to provide or continue to provide the relevant services to you.
The company always treats your personal data confidentially. The company's policies and practices related to the collection, use, storage, disclosure, transfer, confidentiality and access to personal data are in compliance with the laws of Hong Kong and are set out in this statement.
You agree that the relevant personal data you provide to the company may be used and stored by the company for the following purposes and other purposes that you agree with the company or are required by law from time to time:
1. Provide relevant services;
2. The company, the company's agents, subsidiaries or partners are used to promote goods and/or services related to the relevant services to promote any goods and/or services;
3. To process any interest from or in connection with the Services;
4. Analyzing, verifying and/or checking your credit, payment and/or status in connection with the provision of relevant services;
5. To process any payment instructions, direct debit arrangements and/or credit arrangements requested by you;
6. Facilitate the daily operation of your account and/or collect the amount payable in your account for the relevant services; and
You also agree that the company may disclose and transfer (whether in Hong Kong or overseas) the company's rights to use, disclose, hold, process, retain or transfer your personal data for the above purposes to the company's agents, contractors, Any telecommunications operator, any third-party debt collection agency, any credit reference agency, any security agency, any credit provider, bank, financial institution, any other person under a duty of confidentiality to the company, and any actual or Proposed assignee.
In addition, according to the agreement between you and the company, the company can disclose and transfer your personal data (whether in Hong Kong or overseas) to Golden Umee and its subsidiaries, subsidiaries, associated companies and their interests Any company of the company, and may store the relevant personal data in one of the above-mentioned purposes held by the company or Golden Umee and its subsidiaries, subsidiaries, associated companies and any company in which they have interests. or multiple databases (which may contain other information collected by the Company or Golden Umee and its subsidiaries, subsidiaries, associates and any companies in which they have interests) for the purpose of promoting the Company and/or Royal Goods and/or services of Golden Umee and its subsidiaries, subsidiaries, associated companies and any companies in which they have interests and are used to compare the products and/or services you have submitted to us and/or Golden Umee and its subsidiaries for the above purposes , subsidiaries, associates and any other company in which they have an interest.
If you do not wish to receive promotional information on goods and/or services unrelated to the services provided by the Company, or do not wish the Company to disclose, transfer or use your personal data for the purposes stated in this paragraph, please write to the following address The company, specify your name, membership number and contact number.
Under the Personal Data (Privacy) Ordinance, you have the right to:
1. To determine whether the Company holds any personal data about you;
2. Review your personal data held by the company within a reasonable time;
3. Review your personal data held by the company in a reasonable manner;
4. Request the company to correct any incorrect personal data.
According to the relevant regulations, the company has the right to charge a reasonable processing fee for the request for access to personal data. For access to or correction of personal data, or a copy of the personal data held by the company, please write to the following e-mail address to make a request:
Email address: info@goldenumee.com
If you have any questions or comments about this Privacy Policy, or if you would like us to update information about you or your preferences, please contact us by email {insert store CS email].
Date last updated: February 8, 2023
