Terms and Conditions and Disclaimer
(updated on February 14, 2023)
Part I: GeneralStatement
www.goldenumee.com.hk (hereinafter referred to as the "website") only provides an online shopping platform, so we will not be responsible for any direct, indirect, accidental , consequential and punitive damages (including pecuniary interests and intangible losses), and will not bear any legal liability (except for the provisions implied by law). The website is designed to provide basic information about the company and as a platform to purchase the company's products. Note that the information on the website does not represent a doctor's advice. All information distributed through the website should not be regarded as a policy or guarantee of any product, advice, treatment, action or product use. Users of the website should be aware that the products described on the website are not judged to be effective or intended to diagnose, treat, treat or prevent any disease. Nothing contained in this website should be construed as advice or recommendation to you, and no one should rely on its content as the basis for any decision or action. Any forecasts, opinions or expectations expressed on this website may differ from actual results and developments. This website and its content are provided on the basis of existing information. To the maximum extent permitted by current law, the website expressly disclaims any express or implied warranty (except for those implied by applicable law), including but not Limited to any product title, commercial merchantability, quality assurance, suitability for a particular purpose and non-infringement of the rights of third parties. The website does not guarantee that the information content, materials, products and/or services provided on this website will meet your requirements, nor does it guarantee that the use and access to such information content, materials, products and/or services will be uninterrupted, timely provided, safe Reliable or free from error. The website does not guarantee that the results obtained from the use of the information content, materials, products and/or services provided by this website are correct, reliable, complete or timely. The website also does not guarantee that any errors in software and hardware will be corrected. The website does not make any guarantees for any products and services purchased or obtained through or through this website. Although the website has made every effort to display the true appearance and color of the product, we cannot guarantee that your computer will accurately display it. The website has tried its best to keep the information updated. If it is found that the information is outdated, the photo version has not been updated, etc., it does not contain any misleading nature and is not intended to be misleading.
Our Trademarks, Service Marks and Copyrights
Modification of terms
Part Two: Website
Indemnification and Limitation of Liability
You agree to indemnify and indemnify the website against losses, costs, damages and expenses (including reasonable legal fees) if you incur losses on the website due to your violation of the subscription terms or any action while using the website. You agree that the website will not take any legal responsibility for your losses incurred due to the use of this website, and you also agree to waive any compensation from the website. If this statement does not apply to individual instances, the website's liability will not exceed the amount you paid for the products or services purchased on this website.By logging in and using this website, you acknowledge and accept that your use of this website is at your own risk. The company shall not be liable to the maximum extent permitted by applicable law for any direct, indirect, incidental, consequential or punitive damages or damages for lost profits or revenue arising from the use of, access to or inability to use this website any liability. Without prejudice to the preceding provisions:This website and any information and materials contained therein are provided "as is" without warranty of any kind, either express or implied, including but not limited to warranties of title, quality, merchantability, fitness for a particular purpose Implied warranties or implied terms of fitness, privacy or non-infringement.The Company assumes no responsibility or liability for any errors or omissions in the content contained on this website.Due to the use of or access to this website or any performance failures, errors, omissions, interruptions, deletions, missing shocks, delays in operation or transmission, computer viruses, telecommunications line failures, theft of online transmissions, software or hardware problems (including but not limited to loss of data or compatibility issues), theft, destruction or alteration of the website, whether or not due to access to or use of the website or uploading, downloading or recording of any data to or from the website, The Company is not responsible and will not be liable (to the extent permitted by law) for any breach of contract, tort, negligence or other cause of action arising directly or indirectly from any text, image or other material or information.
Personal Data and Information
Part III: Shopping Terms
Customers can pay by credit card. By using the payment method provided by us, the customer confirms that the account belongs to the customer. When the Company accepts the customer's order, the amount due will be debited from the customer's account. All credit card holders are subject to verification checks and authorization by the issuing bank. If the issuing bank of the customer's credit card refuses to authorize payment to the company, the company must delay delivery and contact the customer. In such event, the Company shall not be liable for any delay or failure to deliver and for misuse of the information by third parties.The company accepts payment by credit card for shopping on this website. Thanks to credit card purchase protection services (such as Verified by VISA service, MasterCard security code), customers can use their credit cards with passwords or security codes to shop with peace of mind. The credit card used for the purchase must be valid and the name of the credit card holder must be the same as the customer's name. The company is not responsible for any credit card fraud. All payment methods require the customer to pay in advance before delivery. Our company does not accept "cash on delivery".All orders should be paid in Hong Kong dollars.The company may set credit limits for each customer from time to time, and reserves the right to restrict sales, including the right to refuse to sell to any customer. Orders must be paid in full at the time of placing the order. If the customer's payment cannot be processed, the order will not be accepted, and the customer is advised to contact the issuing bank to resolve any issues related to the use of their credit card in order to continue processing the order.The company reserves the right to change the payment terms of any order without prior notice. The company reserves the right to change the payment method for products offered online at any time through web announcements, emails and/or any other public communication methods.Where payment for any order has been made, all refund requests are subject to approval by the Company. The Company shall not be liable for any loss, damage, cost or expense that the customer or any person may incur as a result of any delay in processing said refund.The customer warrants to the Company that it has obtained any authorization required to use the payment method of its choice when placing the order. The Company reserves the right to suspend or cancel any order and/or delivery regardless of its nature or progress in the event of customer failure to pay any amount owed, or in the event of any adverse payment situation.Information about customer orders may be sent to any relevant department for verification as part of Internet fraud prevention measures.
Return/Refund of Damaged Items
After receiving the product, the customer cannot return/refund without the approval of the company under normal circumstances (the company has the sole discretion to decide).The images of the products displayed on this website may not be exactly consistent with the product descriptions and are for reference only. Customers do not have the right to request a return of a product on the grounds that the product is not exactly the same as its online image.If you find that the goods are damaged/expired when you receive the goods, please notify the store within 3 days, and arrange with the company to return the damaged goods and related payment records to the company, so that the goods can be returned or refunded. After inspecting the returned damaged goods and supporting documents, the company reserves the right to refuse refund or exchange of goods. If the return or exchange is accepted, regardless of the reason for the return, the company reserves the right to charge an administrative fee or handling fee. In any case, all order surcharges, including but not limited to additional delivery surcharges and cash on delivery surcharges, are not refundable, and the actual price of all free gifts will be deducted from the refund amount. Returns/refunds are not accepted for the following products or circumstances: the original packaging of the product has been damaged/smeared/damaged/incomplete (including wrapping paper/box torn); the color, texture or taste of the product is affected by the collection season or other natural Normal differences caused by factors; product problems caused by improper storage by customers; minor appearance problems caused during transportation without affecting product quality (including but not limited to wrinkling and scratches on the outer box/bottle/small package) damaged); the problematic product has been used for more than one-tenth; any free gifts/accessories/trial packs/gifts; products that have exceeded the specified number of days from the date of receipt or failed to provide a valid invoice. The company will check again and again before the order is shipped to ensure that the product is of good quality and all the goods are properly packaged. However, during the delivery journey, sometimes it is still unavoidable that the product will be damaged due to other factors. These risks are all borne by the customer At your own risk, the company is not responsible for any loss or damage to the goods during transportation, and any liability arising from the damage to the goods.
The company will try its best to ensure that the prices, product details and sizes displayed on this website are the latest information, but the company reserves the right to make any changes to the products listed on this website without prior notice or liability. Changes in prices, other details or variety of products.Due to lack of stock of products, special offers and other unforeseen reasons, the bill displayed online may not match the final bill. The company reserves the right to make adjustments to the online bill. The relevant adjustment will be listed on the final bill provided to the customer at the time of delivery or collection, and the customer will be charged according to the final bill.The Company may from time to time in its absolute discretion set credit limits for any customer and/or restrict sales to any customer, including refusing to sell to resellers.
Product packaging and ingredients
The company will update product packaging and ingredient information from time to time, and reserves the right to change the packaging and ingredient information without prior or further notice.
All promotional products, gifts and redemption products are available in limited quantities and while stocks last. If such products are out of stock, no replacement products will be provided and no further notice will be given.
Reservation of ownership
All products remain the exclusive property of the Company until full payment of the selling price (including principal, additional charges and taxes).
Use a freight service
For the delivery service of the order, the delivery service provider is selected by the company. Your rights with respect to the delivery of goods are governed by the terms and conditions of the relevant shipping company, which you may refer to on request. If you choose the shipping company suggested by our company, you agree that the company entrusts the company to handle all shipping matters for you. The company will not be responsible for any acts or omissions of the relevant shipping companies. In this regard, the company declares that it will not bear the risks and responsibilities caused by your use of the relevant shipping companies.
All products on the website are sold to users and are not allowed for any commercial resale. If we have any doubts about the purpose of the ordered product, we will refuse to sell the product.
The company is not responsible for the failure to fulfill the order due to inventory shortage or failure to provide products due to force majeure.The company does not assume responsibility for the following reasons:1. Any interruption of this website;2. Incidents involving computer system or program vulnerabilities;3. Any damage caused by the fraudulent intrusion of a third party, resulting in any change of any information provided by the company on this website;4. Any losses caused by hackers/third-party intrusions;More generally, any direct or indirect damages, regardless of cause, source, nature or consequence, arising out of any person's access or inability to access this website or the reputation given directly or indirectly to any information by any person, especially Any loss of profits, customers or data or any other loss of intangible goods.
These terms and conditions are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. The courts of the Hong Kong Special Administrative Region shall have exclusive jurisdiction over disputes over these Terms of Service.
Modification of Policy
We may amend this policy from time to time. Subject to any modification without notice. Please review this Terms and Conditions Policy periodically. (If there is any discrepancy between the Chinese and English versions, the Chinese version shall prevail.)